Privacy Policy

Derek Birch and Son Jewellers are committed to protecting your privacy.

In accordance with ‘The Data Protection (Bailiwick of Guernsey) Law 2017, and in line with the ‘General Data Protection Regulation (Regulation (EU) 2016/679), Derek Birch and Son Jewellers privacy policy is as follows.

Please read the following privacy policy carefully to understand our practices regarding your personal information. Any reference to ‘us’ ‘our’ ‘ours’ or ‘we’ refers to Derek Birch Jewellers as a company or to the employees of Derek Birch and Son Jewellers.

Any reference to ‘website’ refers to derekbirchjewellers.com

Any reference to ‘you’ or ‘your’ of ‘yourself’ refers to you, the user of the website (derekbirchjewellers.com)

Any reference to ‘Personal Information’ refers to data used to personally identify yourself.

This includes, Name, Phone number, Email address, as collected in the contact us form or any other identifiable description or information such as address that you may choose to provide in the message section of the contact us page or in subsequent communication via email or otherwise.

This privacy policy only applies to the collection of your personal information by us and the use of personal information by us. It does not cover third party websites, any websites linked to this websites or advertisers.

What Data We Collect: We may collect

  • Your name, email address, and contact details

  • Shipping and billing information

  • IP address and browser/device data (via Squarespace analytics and cookies)

  • Any information you submit via forms or purchases

Why We Collect I: We use your data to

  • Process orders and deliver services

  • Respond to inquiries

  • Improve our website and services

  • Comply with legal obligations

Lawful Basis for Processing: We process your data based on

  • Contractual necessity (e.g. fulfilling an order, commissioning a piece, queering a price)

  • Legal obligation

  • Legitimate interests (e.g. website analytics for business development)

How We Store and Protect Your Data: Your automatically collected data is stored securely on Squarespace’s servers and protected with encryption and access controls. We limit access to authorized personnel only.

Your manually collected data (collected via the contact us form and subsequent communication) may be stored on secure email server. Your data may be transferred to written documentation in order to identify quotes with jewellers or external suppliers. Physical copies of personal data will be stored for the extent of the queries validity or until commissioned job is complete and the item is collected in person from our shop or posted item has been received.

Cookies and Tracking: Our website uses cookies and similar technologies provided by Squarespace to analyse traffic and personalize content. You can manage cookie preferences via your browser settings. For more, see Squarespace’s Cookie Policy.

Sharing Your Data: We do not sell your data. We may share it with:

  • Squarespace (as our website host and analytics provider)

  • Payment processors and delivery services

  • Legal authorities if required

Your Rights: You have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Object to processing

  • Request data portability

To exercise these rights, contact us at derekbirchjewellers@cwgsy.net

Data Retention: We retain personal data only as long as necessary for the purposes outlined above or as required by law.

Contact Us: If you have questions about this policy or your data, please contact us at derekbirchjewellers@cwgsy.net

By accessing and or continuing to use our website you accept the terms of this privacy policy, and or any updates made to this privacy policy. Updates and amendments to this privacy policy can occur at any time. Updates will be visible on this published privacy policy document, you may not be notified of changes made to the privacy policy. If you do not agree with this privacy policy in any way, do not use the website.